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Long Description is a platform for conversational AI that assists businesses in providing exceptional experiences for their customers, agents, and employees through various voice and digital channels. Through its selection of products such as SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, and HealthAssist, among others, the platform enhances customer and employee experiences. Using AI-powered virtual assistants and workflow engines, automates and accelerates repetitive tasks and inquiries, enabling support staff to prioritize more urgent business matters. Additionally, Academy offers training and educational resources to help users develop their conversational AI skills. The 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms acknowledges as a leader in this field.


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